What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, contact details, and payment method identifiers — for example, the mobile wallet number you use with bKash, Nagad, or
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Rocket. We do not store your full wallet PIN or bank credentials; those stay within your payment provider's system. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account. Transaction records are
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kept as required by applicable financial regulations in the regions where we operate. If you contact our support team, we retain that correspondence to resolve follow-up queries. All data processing is subject to the laws of the jurisdiction applicable to your account, and eligibility to use
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our platform depends on your local law and eligible regions. We do not sell your personal data to third parties for marketing purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.